All members of
TISAmaintain a clear commitment to the provision of custom Development of Software Engineering Solutions.
We are committed to the ongoing improvement of the efficiency of our processes and developments and to comply with all the requirements that apply, including legal and regulatory ones as well as those assumed by the organization.
The basic principles of TISA Quality Policy are:
>To ensure the satisfaction of the needs and expectations of our customers and stakeholders, enhancing the high quality of our products and services, defined as:
- Creation and/ or adaptation of the product to the customer's requirements
- Strict compliance with specifications and applicable legal requirements
- Creation of solid, sturdy and reliable products
>Excellence in the quality of services, defined as:
- Compliance with the agreed deadlines
- To promote the establishment of a lasting relationship with our customers for brand fidelity
- Proficiency in solving problems that may arise during the product development, with a short response time
- Maximum attention to our human resources, ensuring their technical quality through continuous monitoring and promoting their training, qualification, professionalism and dynamism, as the main tools for service quality
- Application of new technologies, promoting our strong commitment to innovation
- Support, ongoing counseling and close monitoring during the lifetime of the product