New advances in technology have made it easier and more possible for outsourcing providers to work remotely.
Since years ago, more and more business owners are opting for outsourcing not just for cost cutting, but also for other value-added services that outsourcing can offer. Outsourcing is a great option for many companies to develop and increase their competitive advantages while minimizing operational costs. If you want to know what will this year bring in terms of outsourced services, keep reading to find out the coming trends.
MORE AND MORE SECURITY
Data security continues to be a major concern for companies and is expected to increase in importance. Increased awareness about security will compel companies to opt for advanced security measures, such as automation, threat intelligence and analytics solutions, that is why providers will take more of a lead role in protecting the enterprise through security offerings and they have to show their clients there are able to comply with policies, methodologies and technologies used to protect data. In short, this year, the trends are set in advanced security automation, threat intelligence and security analytics solutions.
VALUE MORE THAN COST
According to the market’s evolution one of the outsourcing trends is that companies will be investing to offer innovative services. Currently, clients expect innovative services from their service providers, they need to be sure their tech partners are equipped and have wide knowledge in the technologies and in different industries so they are capable to respond their particular needs.
THE EMERGENCE OF MACHINE LEARNING
Artificial intelligence led automation and Machine Learning gets into the scene to work in a more efficient and productive way. It will take a place in the forefront of the outsourcing process giving its advantages such as direct cost reduction, speed and the improvement of operating processes. Automation will help standardise, thereby reducing direct costs and extending benefits to suppliers, buyers and customers.
CLOUD SERVICES EVOLUTION
In previous years, Cloud technology was introduced, but the initial craze for the Cloud has worn off. Customers are now ascending maturity levels and they demand more from Cloud. Nowadays, enterprises will demand significantly more value from cloud service providers to drive transformation in their business, and as customers become more knowledgeable, Cloud service providers will need to adapt or go away.
In this context, this year, we can expect more usage of the Hybrid Cloud in business processes. The Hybrid Cloud is simply an integrated Cloud service that use both public and private clouds to easily access business functions. In fact, industry experts predict that by 2018, at least 50% of IT service providers will utilize Cloud-based technology, while the remaining percentage will partner with industry Cloud platforms.
INCREASE IN VIRTUAL WORK
New advances in technology have made it easier and more possible for outsourcing providers to work remotely. The availability of many real-time monitoring daily meetings and project management software among other agile practices, makes integrating seamlessly with an outsourced team quite possible, while aiding in providing low workforce costs and improvements to your company’s internal processes.
Concluding, the ecosystem of outsourcing is constantly changing, there is no doubt about it, but today, the sector is moving towards offering more efficient services aided by the automation of processes and new technologies.
In TISA Software we offer nearshoring services in Argentina, combined with Houston based location. Questions? Comments? Feel free to contact us, will be happy to help your business deploy.
About Alejandro Burone
Alejandro has a bachelor degree in international business with more than 15 years of experience managing companies looking to expand their international footprint.
Today, Alejandro is working as CEO for TISA Software Argentina.